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01-05-2023
10:48 PM
This wrong luggage was delivered to me from Tampa. It has no identification, no bag tags, nothing on it or inside it identifying it. Looking for the owner. Hoping to find the owner.
2 weeks ago
1 Love
My son left his wallet at the gate (slipped out of his pocket in the gate seat) and we have a tile in the wallet. It’s just his license, a little cash, and his Venmo card (which has been disabled). T...
12-24-2022
10:34 AM
Our planes luggage is lost or a good part of it. Lines are 100s long, we’ve spent close to three hours waiting for plane to be unloaded. There’s no customer service, no one to help, no supervisors a...
01-07-2024
07:21 PM
...aid it is very clear it was never loaded.
Calling was no help and they said there was no guarantee of finding the luggage OR being reimbursed for expenses while traveling for new clothes etc. “It’s u...
12-26-2022
02:54 PM
My family and I left our home in Indianapolis, IN on Thursday, December 22nd at 2:40pm. We did take off within an hour of our originally scheduled flight. We landed in BWI within 30 minut...
04-10-2022
11:03 AM
...ur checked luggage. The lady at customer service desk told us to go to carousel 2 and wait for one hour. After our luggage did not come out, we went to the baggage customer service. They told us it w...
01-16-2023
09:35 AM
It has been ONE MONTH since Southwest lost my luggage. I am flew BEFORE the snowstorm of 12/22. Lost. Like MIA. As in, "we have no idea where your bag is, lady." I've patiently d...
10-03-2017
06:48 PM
I have always flown SW, for many reasons, it has been my favorite airline! Recently, I took me three children on an Alaskan Cruise, a very big trip for us! Upon returning, my daughters luggage...
10-02-2019
01:06 AM
...andgun locked hardcase (very small) had to be checked in as a SEPARATE pice of luggage. It could not be inside another piece of luggage. He argued but lost. His traveling work partner h...
06-25-2020
07:55 PM
...ut all my new stuff in at the airport bc nothing extra fit in my overpacked suitcase. My bag was lost. Never found. And Southwest could care less. I never expected such a lack o...